THUNDERHILL RACEWAY RETURN POLICY

WARNING

MOTORSPORTS ARE DANGEROUS.

Racing, contests of speed, and other motorsports must never be done on public roads, highways, or any other areas designated for public use. Racing and other motorsports should be done only in a controlled environment with the appropriate safety precautions. Participation in any motorsports carries with it an inherent danger and significant risk of personal injury or death. Any person participating in motorsports assumes this risk. Thunderhill Raceway Park will not be responsible for any injury, damages, or losses resulting in participation in racing or other motorsports activities.

Thunderhill Raceway Park (and any business partners, marketing partners, and sponsors) disclaims all express and implied warranties, including fitness for a particular purpose. In no event will Thunderhill Raceway Park be liable for any loss of profits, business, use, or data, or for indirect, special, incidental, or consequential damages of any kind.

Our Standard Return Policy

You may return most new, unopened, unused items in their original condition and with their original exterior protective packaging within 30 calendar days of the shipping date for exchange or refund. Only items originally purchased from Thunderhill Raceway Park will be considered for return or exchange. Thunderhill Raceway Park will pay return shipping costs if the return is solely the result of an error on our part.

Returns for reasons not related to an error on the part of Thunderhill Raceway Park must be shipped at the buyer's sole expense and risk, and will not be eligible for refund or exchange until the returned item has been received, inspected, and judged by us to be in a condition and state sellable in all respects as "new".

Products not received by us in such condition, including those not returned in a proper corrugated shipping box, if accepted by us for refund or exchange, will be charged a fee equal to 40% of the original price paid. Any returned items deemed by Thunderhill Raceway Park to be unsellable as "new" in all respects may be refused entirely and thus ineligible for refund, credit, or exchange.

Thunderhill Raceway Park will issue refunds to the original payment account only. The time it takes for your payment provider to credit your account may vary and is beyond our control.

If you have questions about a return, contact us at (530) 934-5588, ext 104 before sending anything back.

Our Return Policy for Closeout Items

All products sold as Closeout Items are ineligible for refund. Thunderhill Raceway Park reserves the right to accept any return of Closeout Items in exchange for store credit equal to the lesser of the original purchase price and the current sale price of the item.

Return of Closeout Seats and Racing Harnesses

All sales for Closeout racing seats and harnesses are final. No Closeout racing seat or racing harness will be accepted by Thunderhill Raceway Park for return, exchange, refund, or store credit. Closeout seats may have been used for store display and may have minor cosmetic flaws and/or blemishes. Such flaws are not grounds for return or exchange.

Exceptions to Our Return Policy

Some items are not eligible for return (unless the wrong item was shipped due solely to our error). These items include, but are not limited to, the following: special order items; tools; scales; lubricants; fluids; roll bars; wheels and/or tires.

Any item or items determined by Thunderhill Raceway Park, at our sole discretion, to have been purchased for use as costumes, props, or any other non-racing endeavor, are not eligible for return for refund, exchange, or credit. Such endeavors include, but are not limited to: movie, TV, video, or other theatrical production; advertisement; product development; or photography.

A Special Note About Racing Seat Returns

Racing seats being returned to Thunderhill Raceway Park must be, in our sole judgment, free from any and all signs of mounting, installation, or other use, including but not limited to dings, scratches, tears, scuffs or other blemishes. Any returned racing seat will be subject to inspection by Thunderhill, and any refund, exchange, or credit issued by us will be less all actual related shipping costs incurred by Thunderhill Raceway Park.

To return or exchange an item you purchased from us, please do the following:

  1. Print a copy of your original order confirmation email;

  2. Write "Return for XXX" (refund, store credit) or "Exchange for XXX" (product, size, color) on the order confirmation email;

  3. Pack your item securely, along with the order confirmation, in a suitable corrugated shipping box and ship it to us at the following address:

Thunderhill Raceway Park
Returns Department
119 19th Street, Suite 101
West Des Moines, IA 50265

Again, if you have any questions regarding a return please contact us at (530) 934-5588, ext 104.